iPhone and iPad Lifecycle Services

Now that your organization is supporting Apple iOS devices like the iPhone and iPad, how will you keep your users up and running?

Deciding to incorporate the iPhone and iPad in your mobility strategy was a big step. Now you need to manage and support those devices in a way that allows your users to work productively while keeping your corporate resources secure.

With Enterprise Mobile's iPhone Lifecycle and iPad Lifecycle Services, you can outsource all the activities needed to take full advantage of the Apple iOS platform – without having to train or hire internal staff. Through our experience working with enterprises that rely on mobile devices to stay competitive, we have defined and refined mobility best practices specifically for iPhone and iPad deployments. We employ those best practices to help organizations overcome usability barriers, address device and operating system challenges, manage inventory and mobile assets, and support users at every stage of the mobility lifecycle. 

Summary of our iPhone Lifecycle
and iPad Lifecycle Services

Deployment Service – In our state-of-the-art Mobility Center our technicians configure devices to meet your corporate standards, then deploy them to your users – quickly and efficiently. We can provide initial and on-going configuration and application management to meet your specific requirements. We understand the capabilities and requirements of the iPhone or iPad for corporate deployments and how to configure custom profiles for different segments of your workforce.

Support Service – We offer support designed for enterprise users of the iPhone or iPad who rely on their devices to work productively. We provide a choice of 8- or 24-hour support and stringent, enterprise class SLAs. Our trained staff is responsive and knowledgeable – and can address questions about iOS devices, line of business applications, peripherals and issues related to carrier services.

Depot Service – We provide timely replacements of broken iPhones and iPads, minimizing downtime for busy knowledge workers. The service allows your users to contact us and receive a new device the next morning – configured to same specifications provided for the original device.

Mobile Device Management Services – We can handle all aspects of mobile device management (MDM) for iPhone and iPad deployments, including assessment, implementation and ongoing administration of an MDM solution.

iPad Case Study – See how Enterprise Mobile is helping a major airline outfit its pilots with iPads to help them easily access technical information needed during flights. We manage the devices for the airline, provide Help Desk Support and administer a mobile device management solution.

iPhone Case Study – Learn how Enterprise Mobile helped a publishing giant rapidly deploy iPhones to employees, meeting the company's requirement for "an excellent out of box experience."