iPhone Lifecycle Services

Now that your organization has decided to support the iPhone, how will you keep your users up and running?

Deciding to incorporate the iPhone in your mobility strategy was a big step. Now you need to manage and support those devices in a way that allows your users to work productively while keeping your corporate resources secure.

With Enterprise Mobile Lifecycle Services for iPhone you can outsource all the activities needed to take full advantage of the iPhone platform – without having to train or hire internal staff. Through our experience working with enterprises that rely on mobile devices to stay competitive, we have defined and refined mobility best practices. We employ those best practices to help organizations overcome usability barriers, address device and operating system challenges, manage inventory and assets, and support users at every stage of the mobility lifecycle.

iPhone Deployment Service – In our state-of-the-art Mobility Center our technicians configure devices to meet your corporate standards, then deploy them to your users – quickly and efficiently. We can provide initial and on-going configuration and application management to meet your specific requirements. We understand the capabilities and requirements of the iPhone and how to configure custom profiles for different segments of your workforce.

 iPhone Support Service – We offer support designed for enterprise iPhone users who rely on their devices to work productively. We provide a choice of 8 or 24 hour support and stringent, enterprise class SLAs. Our trained staff is responsive and knowledgeable – and can address questions about the iPhone, line of business applications, peripherals and issues related to carrier services.

 iPhone Depot Service – We provide timely replacements of broken iPhone devices, minimizing downtime for busy knowledge workers. The service allows your users to contact us and receive a new device the next morning – configured to same specifications provided for the original device.