Integrated Field Service Mobility Solution
Do you want to get more productivity out of your field workforce by arming them with a mobile solution?
Results
- Increase field worker productivity and job satisfaction
- Protect your field service investment
- Drive faster, more cost effective field service deployments
- Augment IT with mobility experienced resources and proven best practices and methodologies
Equipping your field workers with a mobile solution that brings the office to the job site can be overwhelming. For long term success, you must have a clearly defined plan and be ready to provide a set of services to overcome usability barriers, address device and operating system challenges, manage inventory and assets, and move mobility solutions through the lifecycle.
Enterprise Mobile's Field Service Mobility solution offers an integrated approach to simplify the mobilization of your field workers. Regardless of where you are in your field service initiative, we can help you achieve your goals. We will guide you through all phases of your initiative - the planning, implementation, deployment and on-going management.
Service Highlights
- Strategic Planning Services include the definition of your business objectives, education on the best practices for deploying mobile field service solutions, and a recommended solution architecture to achieve those objectives. This architecture takes into account, among other things, rugged devices, platforms, carriers, and field service application options.
- Pilot/Proof of Concept Services enable the testing of the solution to ensure that it meets defined business objectives.
- Implementation and Deployment Services include:
- Detailed definition of requirements for devices, user profiles, applications, security, and device management
- Implementation plans that achieve objectives and adhere to defined requirements
- Implementation and deployment against plans
- Procurement and testing of devices and peripherals
- Installation of devices and peripherals in vehicles
- Utilization of best practices and technology to configure each device with customized profiles, security settings and field service applications
- IT Outsourcing Management Services include depot and repair services for devices and accessories and end to end support for your mobile field service solution.